Holeshot MX Returns Policy
Our Returns Policy
Holeshot Motocross Ltd prides itself on fantastic customer service, and a fair returns policy.
If you are not 100% satisfied with your purchase, you can return it up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and with the original packaging, any labels must remain attached.
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a ‘cooling off period’ in which you can change your mind about the purchase you’ve made. This ‘cooling off’ period commences day after you take delivery of the item and lasts for 14 days. Return postage will be at the expense of the customer unless agreed otherwise. All returns must be sent to Holeshot Motocross LTD, Unit 1&2 Penton Building Stephenson Road, Salisbury, Wiltshire, SP2 7NP.
Please note that for motorcycles and vehicles, if you are within the cooling off period you may return the vehicle for a full refund, however, if the goods have lost value due to unnecessary handling or damage caused by you then we may make a reasonable deduction from the refund. For any returns the customer covers the return postage cost, or delivers the bike in person.