Holeshot MX Warranties
Holeshot Motocross Warranty Information
Holeshot Motocross follow specific terms when it comes to Warranty. If you have any issues with a product purchased at Holeshot Motocross, it is important that you contact us immediately to ensure you are covered by your warranty. To claim, you will need to fill out our online form, please click here. If you require any information or guidance, please contact us.
Please take some time to read the information below if you are thinking about or have bought a bike from Holeshot.
We provide a warranty on the engine and gearbox ONLY. If an engine or gearbox fault is found within the warranty period, Holeshot Motocross Ltd must be informed of the issue straight away. A warranty form must be completed, then the machine must then be returned to Holeshot Motocross Ltd for investigation and necessary repair work. If the machine is tampered with or worked on by anyone other than Holeshot Motocross Ltd for the warranty issue the warranty is void and you may incur costs.
Please ensure your machine has been serviced as per manufactures manual at the correct intervals to validate your warranty. A manual for your machine if not supplied with the bike are openly available online, if you cannot locate please contact a member of Holeshot Staff.
Your Warranty could be rejected
An online form must be completed for all warranty claims. Unfortunately if you are unable to supply the requested information within the form your claim may be rejected. If you are unsure about anything, please give us a call and we will be happy to help you.
Bikes that were not purchased from Holeshot Motocross Ltd, which were/are used for rental purposes, or other commercial use are not covered by any warranty herein. Also excluded from the warranty are, installation of parts not by Holeshot Motocross Ltd, accident, crash or collision damage, any modifications to original parts, improper maintenance, improper assembly (if not carried out by Holeshot Motocross) or improper transportation.
Your warranty is on the engine and gearbox ONLY. Any material or workmanship found to be defective on the engine or gearbox within the warranty period shall be remedied without charge for parts or labor at Holeshot Motocross Ltd.
We’re sorry, but transportation of the vehicle is the owner’s responsibility even for a warranty repair.
If the warranty on your bike has expired, you must request a repair inspection through Holeshot Motocross at your expense. Once a diagnosis of the problem has been made, we will be able to see if any warranty assistance can be offered. All repair assistance offered by Holeshot Motocross Ltd must be coordinated through our sales team 01722 786251.
We’re sorry, but your warranty is only valid at Holeshot Motocross Ltd. Any work carried out by another dealer within your warranty period will void your warranty.
Unfortunately no, maintenance services are not included in the warranty coverage. Those costs are the responsibility of the consumer. However, you will find our prices very competitive and we are experts in ensuring your bike is track ready. Call us today to discuss your needs.
Of course, you are free to do your own oil changes however, we politely request that you keep written records and copies of your receipts that can prove the oil changes were done.